Our objective is to provide you with an exceptional shipping experience.

Thank you for choosing to shop at ELYLIFT. Below are the terms and conditions that shape our Shipping Policy.

Shipment Processing Times

Most Orders are processed within 1-3 business days (weekends and holidays do not count as business days). During periods of high order volumes, shipments may take longer than usual. We will inform you via email or phone if there is a significant delay in shipping your Order.

Delivery Estimates

  • Weekday Orders: Delivery will be initiated within 24 hours after the order is received, typically taking 3-18 business days depending on the destination country.
  • Weekend Orders: As warehouse staff and logistics personnel do not operate on weekends, arrangements for these orders will occur on Monday.

Delivery may be postponed due to public holidays or unforeseen circumstances such as weather issues or customs delays. Once your order is shipped, we will send you an email with your tracking number, which can also be checked directly from your account.

Delivery delays may occasionally happen.

The logistics partners we work with include USPS, UPS, FedEx, DHL, 4PX, Royal Mail, EMS and others.

Shipment Confirmation & Order Tracking: Typically, you will receive an email confirming shipment once your Order has been dispatched, including tracking numbers. It is normal for package tracking updates to take 1 to 3 days post-dispatch. If there seems to be a prolonged lack of updates, please reach out to us.

Damages: If your Order arrives damaged, please contact warranty services to file a claim. Keep all packaging materials and damaged items until you have completed the claim process.

Return or Exchange Policy: If you wish to return an item, kindly email support@easylifegogogo.top. Do not refuse or return the goods directly. Additionally, the shipping address on the package cannot be used for returns or exchanges. We will facilitate the process promptly after reviewing your situation via email.

For further questions, feel free to check our help center for additional information.